Solving everyday problems with
+2,500 business partners — dealers, insurers, brokers and service providers — operate with nBeta every day.
+850 people across five markets keep this platform running — every single day.
About nBeta Holdings
nBeta is an Insurtech holding company reimagining insurance, assistance, and protection through technology, service, and customer-centered innovation. Headquartered in Puerto Rico and operating brands across five countries, nBeta combines proprietary technology, data, and human service to deliver extraordinary solutions to everyday problems. Our portfolio includes Connect, an assistance company with operations in Puerto Rico, Panama, Costa Rica, Colombia, and Mexico, and Premier, a provider of warranty products and auto insurance. nBeta reflects how we work: something that is still evolving- tested, improved, and made better over time. That mindset defines nBeta.
850+
Team members
5
Countries
97%
Customer satisfaction
80K+
People helped monthly
80
NPS score among policyholders
80%
Claims resolved in 5 days or less
Our brands
Roadside & Home Assistance
Connect delivers assistance that moves at your speed, turning everyday disruptions into easier, more human experiences. From roadside to home assistance, our services are built around the user: technology that dispatches in minutes, a network that shows up, and people who genuinely care about the person on the other end of the line.
Auto Insurance & Extended Warranties
Premier combines technology, industry experience, and a fully integrated service model to provide auto insurance and warranty products. We partner with dealers to protect drivers, making claims faster, inspections simpler, and protection easier to manage and understand.
Solutions
Towing, jumpstarts, tire changes, lockouts and fuel delivery — requested from your phone, dispatched in minutes and tracked in real time until help arrives.
Plumbing, electrical, locksmith and glass emergencies solved by a vetted local network, with coordinated scheduling and follow-up until the issue is closed.
Vehicle service contracts and coverage that protect owners from unexpected repair and total-loss costs.
Personal auto policies designed for real life: clear coverage, digital servicing and claims handled with technology and human follow-through.
Everyday wellbeing services — medical orientation, concierge support and pet assistance — that extend protection beyond the car and the home.
AI-assisted claims intake, digital documentation and status tracking, with 80% of Premier claims resolved in five days or less.
Regional footprint
2011
Puerto Rico
Connect is born after a stranded driver is told the tow truck comes “tomorrow”.
2017
Panamá
First regional expansion, exporting the assistance model beyond the island.
2018
Costa Rica
Network density and response times become the competitive edge.
2021
Colombia
Helios platform scales dispatch, tracking and partner integrations.
2022
México
Five geographies, thousands of lives protected on a single platform.
Helios and PIQE power dispatch, tracking and AI-assisted claims end to end.
Over 850 people who treat every emergency as a chance to build trust.
One operating model, five markets, consistent service quality.
Because in an emergency, tomorrow is never good enough.
Partner with nBeta to bring assistance, warranty and insurance solutions to your customers.
